Privacy Policy

This website has no contact forms and does not ask you to create an account. The only personal information we receive is what you choose to send yourself — by email or by phone.

What we receive

If you email us, we receive your email address, the photos you attach, and anything you write. If you call, we receive your phone number and what you tell us. This information is used to prepare estimates, answer questions, and schedule work — nothing else.

What we do not do

We do not sell or rent personal information. We do not send marketing emails. Job details are shared only with the people needed to assess or perform the work.

Website data

Like most websites, the hosting provider keeps standard server logs (IP address, pages visited, time of visit) for security and troubleshooting. Basic, privacy-respecting analytics may be used to understand which pages are useful. This site does not use advertising trackers.

Retention

Emails and photos are kept as long as needed to handle the request and for reasonable business records afterwards. You can ask for your information to be deleted at any time.

Questions

Questions about this policy: email info@thunderbaychimneyrepair.com.